Customer Service Associate

Responsibilities

You will be responsible for the following:

• Being an ambassador and upholding the professional image of Crawfort

• Delivering an exemplary level of customer service

• Providing assistance to new customers during the onboarding process while they are queueing, and to create a pleasant experience during their wait

• Any other ad-hoc duties assigned

Requirements

• Minimum GCE O level/Degree holder in any field or other equivalent qualifications

• Minimum one year of relevant experience. Entry-level candidates with the right skill sets and attitude are welcome to apply

• Excellent communication skills and strong people management skills. Proficient in speaking both English and Mandarin (for liaison with Mandarin speaking customers)

• Driven team player with the ability to manage cross-functional and institutional relationships

• Self-motivated, hardworking, and able to work in a fast paced environment

How To Apply

If you are interested in this position, kindly send your resume to [email protected], with the subject header as 'Application for (job title)'.

We regret to inform you that only qualified candidates will be notified.